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IQOS Boutique

09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 20:00 09:00 - 19:00 09:00 - 17:00Closed Today


‎Theaterplatz 3
3011 Bern

Hours with IQOS Expert

Day of the WeekHours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 20:00
Friday09:00 - 19:00
Saturday09:00 - 17:00

Our Services

  • Personal advice
    Benefit from personalized advice to begin your journey into the world of IQOS together with our experts.
  • Learn about technology
    Find out more about why IQOS is a better alternative to cigarettes.
  • Explore a wide range of products
    Discover the entire range of IQOS devices and accessories with our experts.
  • Taste on the spot
    In our dedicated lounges you can try our full range of tobacco flavours variants.
  • Integrate IQOS into your life
    Discover the exclusive services and personalized benefits available after the purchase of your IQOS device.
  • Personalize your IQOS device
    With a wide range of accessories, you can create your own customized IQOS set to suit your personality and make it yours.
  • Get Support
    Benefit from all-round support from * troubleshooting to warranty and replacement of your device*.*Terms and conditions apply.

About IQOS Boutique

In our IQOS Boutiques, experts are waiting to advise and support you in the best possible way during your IQOS experience.


  • IQOS ILUMA and previous device generations
  • Accessories
  • IQOS Expert
  • Product Discovery and Trial
  • Events
  • Device Customization
  • Voucher redemptions
  • Sale of TEREA
  • IQOS Club Member benefits
  • Personalized customer service
  • Post-purchase Services

Payment Methods

american express, cash, maestro, mastercard, TWINT, VISA, V PAY

This product is not risk free and is addictive. This product is intended for adult smokers only. The sale of tobacco products to persons under the age of 18 is prohibited. The distribution of tobacco products to persons under the age of 18 is prohibited. Offenders are subject to criminal prosecution.