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Designed around you.

Nobody knows you better than yourself. So we designed your IQOS experience to adapt to your needs.

Unique experiences.

You can customise your experience with your IQOS app, from manual or auto start heating, alerts, lighting and more*. 

*Features availability depending on the device model.
Care you can count on.
Services and support carefully designed to help you feel supported and confident at every step. 

How your device and the IQOS app work together

Our apps allow you to stay connected, whichever device you're using.

IQOS ILUMA
IQOS 3 & Older
Android app

Android app

Desktop app

Desktop app

Web app (iOS)

Web app (iOS)

Customise your experience

Lock and unlock device

Auto-diagnostic tool

Battery status

Usage history

Customise your experience

Android app

Desktop app

Web app (iOS)

Lock and unlock device

Android app

Desktop app

Web app (iOS)

Auto-diagnostic tool

Android app

Desktop app

Web app (iOS)

Battery status

Android app

Desktop app

Web app (iOS)

Usage history

Android app

Desktop app

Web app (iOS)

Android app

Android app

Desktop app

Desktop app

Web app (iOS)

Web app (iOS)

Customise your experience

Lock and unlock device

Auto-diagnostic tool
Battery status
Usage history

Customise your experience

Android app

Desktop app

Web app (iOS)

Lock and unlock device

Android app

Desktop app

Web app (iOS)

Auto-diagnostic tool

Android app

Desktop app

Web app (iOS)

Battery status

Android app

Desktop app

Web app (iOS)

Usage history

Android app

Desktop app

Web app (iOS)

How to connect your device
to the IQOS app

How do I get started?

App icon.

Get the app

Access the right app for your device

Sign up icon.

Sign up

Register your details in a few easy steps.

Pair your device icon.

Pair your IQOS device

Connect or pair your device and enjoy staying connected to your IQOS.

myIQOS logo

More to discover
with myIQOS.

Care you can count on, privileges to inspire you.

Young man opens his IQOS gift box

Try IQOS for free

Try our latest IQOS for free for 14 days in the comfort of your home.

Recommend IQOS

With our Referral Program when you recommend IQOS to an adult friend*, you can both be rewarded.

IQOS CLUB

Enjoy special offers and member pricing on tobacco sticks, get rewarded for referring a friend* and much more.

*Your friends are adult smokers resident in Switzerland.