Your tobacco sticks automatically delivered
Dedicated programs, rewards and benefits
Collect points & upgrade your membership status
The app to personalise your IQOS experience
Explore products and buy

NEW TO IQOS? Discover our special STARTER KITS.
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TEREA for IQOS ILUMA
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For IQOS ILUMA Series
For IQOS 3 Series

LAST CHANCE
to buy IQOS 3 Series accessories

LAST CHANCE
to buy IQOS 3 Series accessories
All you need to know
What is IQOS?
Key reasons to switch to IQOS
Real tobacco, real progress
The science behind IQOS
IQOS Refreshed, Take back program & more

Try IQOS for free
Discover more
Care and privileges
Care and privileges
Free of charge, no obligation
Your tobacco sticks automatically delivered
All-round support for your IQOS device
Dedicated programs, rewards and benefits
Collect points & upgrade your membership status
The app to personalise your IQOS experience

Upgrade with IQOS Exchange program
Discover more
Free of charge, no obligation
Discover IQOS Club
Check your points & upgrade your membership status
Refer a friend and both get rewarded
Upgrade your IQOS device to the latest version
Tobacco sticks automatically delivered

Enjoy Privileges
Discover IQOS Club
Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Try
Free of charge, no obligation
Pay Monthly
Pay monthly, enjoy today.
Get support
Care you can count on
Enjoy privileges
Made to inspire you
Try
Free of charge, no obligation
Pay Monthly
Pay monthly, enjoy today.
Get support
Care you can count on
Enjoy privileges
Made to inspire you
Try
Pay Monthly
Get support
Enjoy privileges
Create an IQOS account, verify your device is registered, unlock your extended care and support.

Try
Try IQOS ILUMA at home or in-store, discover TEREA variants, get guidance and support.
Try our latest IQOS for free for 14 days in the comfort of your home. Order your Free Trial Kit now.
Our experts are there to walk you through the basics and get you started on your IQOS journey.
Explore the full range of our TEREA variants and find your perfect flavour.

Experiences are better shared.
With our Referral Program when you recommend IQOS to an adult friend*, you can both be rewarded.

Pay Monthly
Would you like to have your favourite tobacco sticks variants delivered automatically to your home? Without having to place an order each time? This is possible!
Choose flavours and quantities. Enjoy flexibility and benefit from our attractive member prices when you are an IQOS CLUB member.

Get support
Get all-round support from the moment you choose IQOS.
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Online troubleshooting tools for you to fast-track fixing your device.
All on warranty and benefits for your device, how to get a replacement in Switzerland or abroad.

Enjoy privileges
Be welcomed into a world of exclusive offers, dedicated programs and great experiences. Collect points and be rewarded to get the best out of every situation.
Enjoy special offers and member pricing on tobacco sticks, get rewarded for referring a friend* and much more.
Collect IQOS CLUB points to upgrade your membership status. The more points you collect, the more benefits you’ll unlock.
Join the IQOS CLUB today and discover how rewarding being an IQOS CLUB member can be.
Get a voucher to exchange or upgrade your IQOS device.
Refer IQOS to an adult friend*. You both can be rewarded with our Referral Program, when you recommend.
Got a question?
Find the answer in our FAQs.
Want to chat?
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Live chat
Phone
Give us a call on 0800 050 000
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