English
Shop
Explore products and buy
Devices
New to IQOS?
Refreshed Devices
Pre-owned. Pre-loved. Devices with a past and a future
Tobacco sticks
TEREA Discovery Sets: Explore taste sensations
Accessories
New IQOS ILUMA PRIME Accessories
New IQOS ILUMA i PRIME
Club
New federal Law on tobacco products and electronic cigarettes
How it works
Choose from our range of IQOS ILUMA devices
Pick a device from our IQOS ILUMA range, which includes the IQOS ILUMA, IQOS ILUMA ONE and IQOS ILUMA i PRIME.
Discover your
exchange rebate
Tell us the kit you wish to exchange and get a rebate*.
Purchase the new
IQOS ILUMA device
Pay for your new IQOS ILUMA
and we will apply your rebate straight away.
Send us
your old device
Simply place your old device in the pre-paid return envelope that you will receive with your new device and send it back to us. You will be notified with a confirmation email once we receive it.
Benefit from innovative technology
Prior to the IQOS ILUMA range, a blade integrated into the device was used to heat the tobacco sticks. With the SMARTCORE™ technology, we now use induction through a metal part in the tobacco stick to heat the tobacco more evenly. It makes the insertion of tobacco sticks easier, eliminates the risk of blades breakage, removes the need for cleaning, and thus decreases your effort. Don‘t wait any longer and exchange your old device now!
* See all conditions here.
Enjoy the new range for less
Packed with breakthrough technology IQOS ILUMA takes tobacco pleasure to the next level. No blade, no cleaning, generous vapour and taste consistency from stick to stick.
New
IQOS ILUMA i PRIME
Our most advanced device, equipped with innovative features.
From CHF 69.30*
* Get a rebate depending on your status.
Price for Platinum IQOS CLUB member.
IQOS ILUMA
Effortless and enjoyable with 2 consecutive uses.
From CHF 41.30*
* Get a rebate depending on your status.
Price for Platinum IQOS CLUB member.
IQOS ILUMA ONE
Pocket-sized and ideal on-the-go device with 20 consecutive uses.
From CHF 27.30*
* Get a rebate depending on your status.
Price for Platinum IQOS CLUB member.
IQOS ILUMA REFRESHED
Effortless and enjoyable with 2 consecutive uses.
From CHF 28.00*
* Get a rebate depending on your status. Price for Platinum IQOS CLUB member.
IQOS ILUMA ONE REFRESHED
Pocket-sized and ideal on-the-go device with 20 consecutive uses.
From CHF 21.00*
* Get a rebate depending on your status.
Price for Platinum IQOS CLUB member.
* Limited to three IQOS exchanges per calendar year. Your current device must be registered on your profile on iqos.com. Your IQOS exchange rebate can be used for the purchase of an IQOS ILUMA, IQOS ILUMA ONE, IQOS ILUMA i PRIME or IQOS REFRESHED. Rebates received for several IQOS exchanged under the Program cannot be cumulated on the purchase of a single IQOS.
IQOS Exchange program FAQs
What is the IQOS Exchange Program?
The IQOS Exchange Program allows you to exchange, under certain conditions, your IQOS device purchased in Switzerland for a new IQOS device, using the IQOS exchange rebate you receive when returning your device. The value of the rebate is determined depending on if you are an IQOS CLUB member or not and your status level within the CLUB.
Where is the IQOS Exchange Program available?
The IQOS Exchange Program is available on iqos.com, in our IQOS Boutiques in Switzerland and via the IQOS Call Centre (0800 050 000).
IQOS exchange rebate
The IQOS Exchange Program allows you to exchange, under certain conditions, your IQOS device purchased in Switzerland for a new IQOS device, using the IQOS exchange rebate you receive when returning your device.
The IQOS Exchange Program is available in our IQOS Boutiques and selected points of sale in Switzerland, via the IQOS Call Center, and on iqos.com.* You can participate in the IQOS Exchange Program, and hence receive an IQOS exchange rebate, a maximum of three times a year; each IQOS exchange rebate can be used for the purchase of an IQOS ILUMA, IQOS ILUMA ONE or IQOS ILUMA i PRIME.
* If you select invoice as the payment method, the invoice will have to be settled within 30 days of delivery of your new device.
The conditions for participating in the IQOS Exchange Program are as follows:
– Your current device must be registered on your profile on ch.iqos.com
– Your device must be returned in its entirety (holder and charger) to one of our IQOS Boutiques, to one of our selected points of sale in Switzerland or via the return envelope sent to you with your new order within 30 days.
– Your device must be a blade generation device (IQOS 2.4, IQOS 2.4 Plus, IQOS 3, IQOS 3 MULTI, IQOS 3 DUO, IQOS 3 DUO Collector’s Edition).
The IQOS rebate can only be used for the purchase of a new IQOS device and cannot be combined with any others. Only one IQOS exchange rebate can be applied per purchase. We reserve the right to change, at any time and upon notification, the value of the IQOS exchange rebates.