Something we haven’t covered?
There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday to Sunday, 9 a.m. to 6 p.m.
![IQOS experts appointment booking icon](/sites/g/files/hncfsx821/files/2023-11/icons-64-bookings-light-theme-EN.png)
*Some fees may apply, please speak to your network operator.
*Some fees may apply, please speak to your network operator.