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Your first steps
with IQOS
ILUMA ONE

IQOS ILUMA i PRIME. hover: IQOS ILUMA i PRIME.

IQOS ILUMA i PRIME
Breeze Blue IQOS ILUMA i device and its charger, standing position hover: Breeze Blue IQOS ILUMA i device and its charger, standing position

IQOS ILUMA i
Breeze Blue IQOS ILUMA i ONE device, standing position hover: Breeze Blue IQOS ILUMA i ONE device, standing position

IQOS ILUMA i ONE
A jade green IQOS ILUMA PRIME device and holder. hover: A jade green IQOS ILUMA PRIME device and holder.

IQOS ILUMA PRIME
A moss green IQOS ILUMA device. hover: A moss green IQOS ILUMA device.

IQOS ILUMA
An IQOS ILUMA ONE. hover: An IQOS ILUMA ONE.

IQOS ILUMA ONE
An illustration showing an IQOS 3. hover: IQOS 3.

IQOS 3 DUO
IQOS 3 DUO hover: IQOS 3 DUO

IQOS 3
Blue IQOS 3 MULTI holder hover: Blue IQOS 3 MULTI holder

IQOS 3 MULTI
White IQOS 2.4 PLUS charger and holder hover: White IQOS 2.4 PLUS charger and holder

IQOS 2.4 PLUS
An IQOS ILUMA ONE in a box.
Get started with your new IQOS ILUMA ONE with a few easy steps
  1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the device with the AC Power Adaptor (sold separately) and Charging Cable. If the battery is completely discharged, it can take up to 90 minutes.
  2. By pressing the button for four seconds you can turn the device ON/OFF.
  3. Slide the cap to open and gently insert a TEREA stick to the line on filter with filter facing outside . Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep the TEREA stick in position during the preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.
  4. When you feel another vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). Slide to close the cap.
  5. Good to know
  6. During use, the experience will stop if the TEREA stick is removed from your IQOS ILUMA ONE.
  7. The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0℃⁓40℃). If so, all lights blink twice in white and then switch off. If the ambient temperature is low, try warming the device in your hand for at least a minute.
An IQOS ILUMA ONE in a box.
Hands plugging an IQOS ILUMA ONE into a power adaptor.
Charging your IQOS ILUMA ONE
  1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.
  2. Charge the IQOS ILUMA ONE with the AC Power Adaptor (sold separately) and Charging Cable. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.
Hands plugging an IQOS ILUMA ONE into a power adaptor.

IQOS ILUMA ONE usage tips

IQOS ILUMA ONE device with a TEREA stick.

Inserting TEREA tobacco sticks in your IQOS ILUMA ONE device

Make sure you only use TEREA sticks with your IQOS ILUMA ONE. They are single use so ensure you do not reinsert a used one. 

A power adaptor.

Keeping battery power of your IQOS ILUMA ONE device

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you're never without your IQOS. Always charge the IQOS ILUMA ONE with the manufacturer-approved Power Adaptor (sold separately).

A mobile phone in a person's hand.

IQOS app interface

You can customise your experience with the IQOS app. Get notifications, tips and tutorials too.

IQOS ILUMA™ is designed to be used only with TEREA™ sticks. Do not use IQOS ILUMA™ and TEREA™ sticks with previous IQOS™ generations, as this may cause damage to your device. Do not ingest or disassemble TEREA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. 


See important information.

A man holding an IQOS ILUMA ONE device.

IQOS ILUMA ONE User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Download
Having problems?
Troubleshoot your IQOS ILUMA ONE
Self-diagnosis