English

Your first steps
with your IQOS
ILUMA i ONE

How to use the new IQOS ILUMA i ONE

You have got your new IQOS ILUMA i ONE: here’s how to use IQOS ILUMA i ONE for the first time.

  1. Press and hold the ON/OFF button of your device for 4 seconds and then release; your device Status Lights will turn ON slowly.
  2. Before first use, fully charge your device for approx. 90 minutes following the enclosed Safety Warning & Instructions.
  3. Slide to open the cap. Insert a SMARTCORE STICK™ up to the filter line, until the device vibrates and light(s) pulse(s).
  4. Preheating happens automatically after 1st vibration or by pressing the button for 1 second. The device is ready to use after the 2nd vibration.
  5. During use, the Status Lights will indicate the remaining time of your experiences. When the device vibrates and the lights flash, you have 2 last puffs or 30 seconds left.
  6. Once your experience has finished, remove the used SMARTCORE STICK™ and dispose as per Safety Warnings & Instructions.
  7. Slide to close the cap.


    Find out how the new IQOS ILUMA i ONE works
How to charge your IQOS ILUMA i ONE and how long to charge it

Follow these easy steps to ensure the optimal charging for your device:

  1. Plug the AC Power Adaptor (sold separately) and cable into your device and then into a wall power outlet for 90 minutes for a full charge.
  2. During charging, the strip lights on the device will pulse.
  3. If your device is fully discharged, the first light may take a few seconds to start blinking yellow. Once the device goes over 7% of charge, the colour of the blinking light will change from yellow to white.
  4. While charging, the status light blinks, indicating the level of the charge:

    a. All 4 strip lights turn solid white: 100% charge level
    b. 3 strip lights turn solid white: 75% charge level 
    c. 2 strip lights turn solid white: 50% charge level 
    d. 1 strip light turn solid white: 25% charge level 

Watch the tutorial to learn more on how to charge IQOS ILUMA i ONE.

Find out how to resolve IQOS ILUMA i ONE charging issues

How IQOS ILUMA i ONE works: usage tips

Hand holding a blue IQOS ILUMA i ONE device
Inserting SMARTCORE STICKS™

Make sure you only use SMARTCORE STICKS™ with your IQOS ILUMA i ONE. They are single use, so ensure you do not reinsert a used one.

Lights detail of blue IQOS ILUMA i ONE device
Keeping device charged

Charge your IQOS ILUMA i ONE with the compatible AC Power Adaptor (sold separately) and cable daily.

Series of IQOS ILUMA i ONE devices with different sleeves
Customise your device

Connect your IQOS ILUMA i ONE to the IQOS app and customise your experience. Get notifications, tips and tutorials too.