IQOS Refreshed, Take back program & more
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For IQOS ILUMA Series

Colour your way. Now, a new way. Curious?
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New IQOS ILUMA i
Own your moment. One touch ahead. Curious?
All you need to know
What is IQOS?
Key reasons to switch to IQOS
Real tobacco, real progress
The science behind IQOS
IQOS Refreshed, Take back program & more

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Care and privileges
Care and privileges
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All-round support for your IQOS device
Dedicated programs, rewards and benefits
Collect points & upgrade your membership status
The app to personalise your IQOS experience

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Check your points & upgrade your membership status
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Upgrade your IQOS device to the latest version
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IQOS Curious X
When curiosity leads to unexpected pleasure.
Online troubleshooting tools for you to fast-track fixing your device.
Find the answer in our FAQs.
All-round support for your IQOS device.
All on warranty and benefits for your device.
IQOS Auto Delivery Services FAQs
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What is IQOS?
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IQOS ILUMA i devices FAQ
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IQOS ILUMA devices FAQs
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IQOS ILUMA Refreshed FAQs
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IQOS 3 Series FAQs
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TEREA tobacco sticks FAQs
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DELIA tobacco sticks FAQs
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TEREA CRAFTED tobacco sticks FAQs
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HEETS tobacco sticks FAQs
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Take Back Program FAQs
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IQOS Technology FAQs
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IQOS devices FAQs
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IQOS Account & login FAQs
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IQOS Vouchers & Payments FAQ
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Order & Delivery FAQ
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IQOS Club & Service FAQs
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IQOS Warranty FAQs
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IQOS Auto Delivery Services FAQs
IQOS Auto Delivery Services FAQs
If you have any questions about our Auto Delivery service program, please click here (https://ch.iqos.com/en/delivery).
IQOS Auto Delivery Services FAQs
If you have any questions about our Auto Delivery service program, please click here (https://ch.iqos.com/en/delivery).