What do the lights on my Pocket Charger mean?
Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
A red blinking light can occur on:
• Only Bottom Charger Light indicator: the device is outside operating temperature (0 - 50°C). -> Wait until device is within temperature limits.
• Holder status light: Holder malfunction -> Please, perform a reset of the IQOS device.
Still no luck? Please contact Customer Care:
By phone: 0800 050 000
By email: contact.ch@iqos.com
Other channels: facebook.com/iqos.ch
What is the optimal IQOS device functioning temperature?
IQOS 3 is designed to work in a wide range of temperatures, but HEETS tobacco stick tastes best when the device is used between 0℃ and 50℃.
What do the lights on my Pocket Charger mean?
Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
A red blinking light can occur on:
• Only Bottom Charger Light indicator: the device is outside operating temperature (0 - 50°C). -> Wait until device is within temperature limits.
• Holder status light: Holder malfunction -> Please, perform a reset of the IQOS device.
Still no luck? Please contact Customer Care:
By phone: 0800 050 000
By email: contact.ch@iqos.com
Other channels: facebook.com/iqos.ch
What is the optimal IQOS device functioning temperature?
IQOS 3 is designed to work in a wide range of temperatures, but HEETS tobacco stick tastes best when the device is used between 0℃ and 50℃.