The taste of HEETS tobacco sticks is different from that of cigarettes because tobacco is heated rather than burned.
By heating the tobacco, the true taste of the tobacco is released.
HEETS tobacco sticks are made from a specially selected blend of tobacco in order to provide tobacco taste and satisfaction that replicates as much as possible what adult smokers expect.

No, do not use a HEETS tobacco stick twice. HEETS tobacco sticks are designed so that the duration of consumption is approximately equal to that of a cigarette. Replace the used HEETS tobacco stick with a new one.

No, partially used HEETS tobacco sticks must not be reused, as they will then no longer guarantee an optimal taste experience.

The HEETS tobacco sticks are designed specifically for the IQOS devices. They have an optimal length, diameter and design for the IQOS Holder. 

Yes, you can. HEETS sticks are compatible with any type of IQOS 3 device. But don’t use them with previous IQOS generations, because you may damage your device.

When you’ve enjoyed your tobacco experience, dispose of the sticks once it has cooled off according to your local waste disposal regulations.
Moreover, if you want to help us reduce waste, you can join our Take Back Program. It is a free service by which you can easily return your used tobacco sticks to us so we will have them recycled into something new. Discover more following this link.
As of March 2023 we started removing HEETS variants from our assortment, so depending on stock availabilities HEETS will slowly no longer be available. 
If you would like to order your preferred HEETS, you can do so on our online shop until stocks last. We advise you to try the corresponding flavours from our TEREA range, with IQOS ILUMA.

Ultra-compact and precisely designed, HEETS consistently deliver tobacco taste, satisfaction and pleasure when heated with the IQOS Device.
 
The tobacco part consists of the carefully selected, finely ground and specially prepared tobacco that delivers the best taste while heated.

Non-tobacco part consists of:                                                                                                                                                                                                                       
• Cooling plug  - made of corn-based material also used in medical, food and beverage industries
• Air flow chamber – designed to hold the tobacco plug in place and transfer the aerosol to the cooling plug
• Protective wrap – protective aluminium wrap which helps to deliver a consistent taste experience
• Filter - similar to the mouthpiece filter of a cigarette. Made of cellulose acetate.

As of March 2023 we started removing HEETS variants from our assortment, so depending on stock availabilities HEETS will slowly no longer be available.
We advise you to try the corresponding flavours from our TEREA range, with IQOS ILUMA. https://ch.iqos.com/en/products/iqos/terea
For further support please contact our customer service 0800 050 000. 

It’s nice and easy. Insert your TEREA stick into the IQOS ILUMA holder, making sure the TEREA logo is face up. If correctly inserted, the logo will remain visible when you push down gently. And you’re ready to enjoy an elevated tobacco experience.

Yes, TEREA tobacco sticks contain nicotine, which is addictive.
Nicotine is naturally present in the tobacco used in TEREA. It is released in the vapor that is generated during the IQOS usage.