What is the composition of the HEETS tobacco stick?
Ultra-compact and precisely designed, HEETS consistently deliver tobacco taste, satisfaction and pleasure when heated with the IQOS Device.
The tobacco part consists of the carefully selected, finely ground and specially prepared tobacco that delivers the best taste while heated.
Non-tobacco part consists of:
• Cooling plug - made of corn-based material also used in medical, food and beverage industries
• Air flow chamber – designed to hold the tobacco plug in place and transfer the aerosol to the cooling plug
• Protective wrap – protective aluminium wrap which helps to deliver a consistent taste experience
• Filter - similar to the mouthpiece filter of a cigarette. Made of cellulose acetate.
Why can I not purchase my HEETS anymore?
As of March 2023 we started removing HEETS variants from our assortment, so depending on stock availabilities HEETS will slowly no longer be available.
We advise you to try the corresponding flavours from our TEREA range, with IQOS ILUMA. https://ch.iqos.com/en/products/iqos/terea
For further support please contact our customer service 0800 050 000.
What’s the correct way to insert the IQOS TEREA tobacco stick?
It’s nice and easy. Insert your TEREA stick into the IQOS ILUMA holder, making sure the TEREA logo is face up. If correctly inserted, the logo will remain visible when you push down gently. And you’re ready to enjoy an elevated tobacco experience.
Does IQOS TEREA Tobacco sticks contain nicotine?
Yes, TEREA tobacco sticks contain nicotine, which is addictive.
Nicotine is naturally present in the tobacco used in TEREA. It is released in the vapor that is generated during the IQOS usage.
In which countries are IQOS TEREA tobacco sticks available?
If you travel abroad, please be aware that TEREA tobacco sticks are only available in Switzerland, Andorra, Canary Islands, Germany, Netherlands, Sweden, United Arab Emirates, Indonesia, Spain, Japan, Italy, Portugal, Cyprus, Korea, Greece, Czech Republic, Slovakia, Turkish Cyprus and Lithuania. So don't forget to order your TEREA before your trip.
How do I remove the TEREA stuck tobacco stick in the IQOS ILUMA holder?
Please try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, as you may damage your device, which won't be covered by the warranty.
What happens if I try to use a HEETS stick in an IQOS ILUMA device?
Actually, nothing. The device simply won’t start. It’s designed to start only when it detects that a TEREA stick has been inserted into it
What happens if I try to insert the TEREA tobacco stick into an IQOS 3 device with a blade?
Since TEREA tobacco sticks have a completely sealed tobacco part, they are not compatible with IQOS 3 DUO or other devices of the previous heating blade generation. The use of a TEREA tobacco stick in a device with heating blade technology may damage the heating blade.
What is the puffing time of TEREA tobacco sticks
Due to the heating element and the air-flow chamber, it is ensured that just the right amount of aerosol passes through the stick. Therefore, TEREA tobacco sticks are designed for the same duration and number of puffs as cigarettes. Up to 14 puffs or about 6 minutes, whichever comes first. Take slower and deeper puffs than you would with a cigarette and have longre breaks between puffs.
How many times can I use an IQOS TEREA tobacco stick. Can I use it twice?
No, a TEREA tobacco stick must not be used twice. TEREA tobacco sticks have been designed in such a way that the duration of consumption is approximately equal to that of a cigarette. Replace the used TEREA tobacco stick with a new one.
What is the composition of the HEETS tobacco stick?
Ultra-compact and precisely designed, HEETS consistently deliver tobacco taste, satisfaction and pleasure when heated with the IQOS Device.
The tobacco part consists of the carefully selected, finely ground and specially prepared tobacco that delivers the best taste while heated.
Non-tobacco part consists of:
• Cooling plug - made of corn-based material also used in medical, food and beverage industries
• Air flow chamber – designed to hold the tobacco plug in place and transfer the aerosol to the cooling plug
• Protective wrap – protective aluminium wrap which helps to deliver a consistent taste experience
• Filter - similar to the mouthpiece filter of a cigarette. Made of cellulose acetate.
Why can I not purchase my HEETS anymore?
As of March 2023 we started removing HEETS variants from our assortment, so depending on stock availabilities HEETS will slowly no longer be available.
We advise you to try the corresponding flavours from our TEREA range, with IQOS ILUMA. https://ch.iqos.com/en/products/iqos/terea
For further support please contact our customer service 0800 050 000.
What’s the correct way to insert the IQOS TEREA tobacco stick?
It’s nice and easy. Insert your TEREA stick into the IQOS ILUMA holder, making sure the TEREA logo is face up. If correctly inserted, the logo will remain visible when you push down gently. And you’re ready to enjoy an elevated tobacco experience.
Does IQOS TEREA Tobacco sticks contain nicotine?
Yes, TEREA tobacco sticks contain nicotine, which is addictive.
Nicotine is naturally present in the tobacco used in TEREA. It is released in the vapor that is generated during the IQOS usage.
In which countries are IQOS TEREA tobacco sticks available?
If you travel abroad, please be aware that TEREA tobacco sticks are only available in Switzerland, Andorra, Canary Islands, Germany, Netherlands, Sweden, United Arab Emirates, Indonesia, Spain, Japan, Italy, Portugal, Cyprus, Korea, Greece, Czech Republic, Slovakia, Turkish Cyprus and Lithuania. So don't forget to order your TEREA before your trip.
How do I remove the TEREA stuck tobacco stick in the IQOS ILUMA holder?
Please try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, as you may damage your device, which won't be covered by the warranty.
What happens if I try to use a HEETS stick in an IQOS ILUMA device?
Actually, nothing. The device simply won’t start. It’s designed to start only when it detects that a TEREA stick has been inserted into it
What happens if I try to insert the TEREA tobacco stick into an IQOS 3 device with a blade?
Since TEREA tobacco sticks have a completely sealed tobacco part, they are not compatible with IQOS 3 DUO or other devices of the previous heating blade generation. The use of a TEREA tobacco stick in a device with heating blade technology may damage the heating blade.
What is the puffing time of TEREA tobacco sticks
Due to the heating element and the air-flow chamber, it is ensured that just the right amount of aerosol passes through the stick. Therefore, TEREA tobacco sticks are designed for the same duration and number of puffs as cigarettes. Up to 14 puffs or about 6 minutes, whichever comes first. Take slower and deeper puffs than you would with a cigarette and have longre breaks between puffs.
How many times can I use an IQOS TEREA tobacco stick. Can I use it twice?
No, a TEREA tobacco stick must not be used twice. TEREA tobacco sticks have been designed in such a way that the duration of consumption is approximately equal to that of a cigarette. Replace the used TEREA tobacco stick with a new one.