If you travel abroad, please be aware that TEREA tobacco sticks are only available in Switzerland, Andorra, Canary Islands, Germany, Netherlands, Sweden, United Arab Emirates, Indonesia, Spain, Japan, Italy, Portugal, Cyprus, Korea, Greece, Czech Republic, Slovakia, Turkish Cyprus and Lithuania. So don't forget to order your TEREA before your trip.

Please try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, as you may damage your device, which won't be covered by the warranty.

Actually, nothing. The device simply won’t start. It’s designed to start only when it detects that a TEREA stick has been inserted into it

Since TEREA tobacco sticks have a completely sealed tobacco part, they are not compatible with IQOS 3 DUO or other devices of the previous heating blade generation. The use of a TEREA tobacco stick in a device with heating blade technology may damage the heating blade.

Due to the heating element and the air-flow chamber, it is ensured that just the right amount of aerosol passes through the stick. Therefore, TEREA tobacco sticks are designed for the same duration and number of puffs as cigarettes. Up to 14 puffs or about 6 minutes, whichever comes first. Take slower and deeper puffs than you would with a cigarette and have longre breaks between puffs.

No, a TEREA tobacco stick must not be used twice. TEREA tobacco sticks have been designed in such a way that the duration of consumption is approximately equal to that of a cigarette. Replace the used TEREA tobacco stick with a new one.

Both TEREA with IQOS ILUMA and HEETS with previous IQOS blade devices heat the tobacco from inside, instead of burning it, without any smoke or ash and less smell than cigarettes.
Compared to HEETS sticks, TEREA sticks are sealed. So, when TEREA sticks are used with IQOS ILUMA there is no tobacco residue and no need to clean the device after use. Thanks to the all-new IQOS ILUMA and TEREA tobacco sticks, you may enjoy a better tobacco experience in a clean and effortless way. TEREA sticks are designed to be used only with IQOS ILUMA, but don’t worry, you can find our favorite HEETS tastes in the range of TEREA flavors. TEREA sticks contain metal part. Keep out of reach of children to prevent disassembly or ingestion. 

Please try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, as you may damage your device, which won't be covered by the warranty. To avoid this situation in the future, do not rotate the tobacco stick when inserting it, pulling it out or at any time when it is connected to the device.

Used tobacco sticks have two indicators that tell you if they’ve been used. The paper around the filter is slightly creased, and there will be a slight tobacco vapor stain on the paper. We recommend you dispose of the stick immediately after use to avoid any confusion. Another way to avoid reusing a TEREA stick is by placing it back in the pack upside-down. When you select your TEREA stick check that the wavy line is visible.

Let’s get to know the innovative TEREA stick design and find out what makes it perform so well: The heating element: An innovative metal heating element, coated with stainless steel and placed inside the tobacco part of the stick for seamless heating of tobacco. The tobacco part: A carefully selected, finely ground and specially prepared tobacco blend. The front seal: Keeps your IQOS ILUMA holder clean after use with no tobacco residue left and ensures easy insertion and extraction of the tobacco stick.  The air-flow chamber: Ensures that just the right amount of aerosol passes throughout the stick for a satisfying and easy draw. The cooling plug: Cools down the aerosol temperature. It’s made of cellulose acetate, which delivers the best cooling efficiency yet. The protective wrap: Our new protective paper wrap contributes to a cleaner experience after use. The filter: This part of the TEREA tobacco stick is your mouthpiece.