There are 5 stylish colours available for the new IQOS ILUMA, allowing you to personalize your own way; Pebble Beige, Pebble Grey, Denim Blue, Moss Green and Sunset Red.

Your experience will last up to 6 minutes or 14 puffs, whichever comes first.

Your IQOS ILUMA works best between 0 - 40℃, and TEREA tobacco sticks taste best when you keep them at room temperature. Here are a few storage tips: 
 
Keep your device away from water, direct sunlight and heat.
Don’t leave your device in a hot place like inside a car because the lithium-ion battery and electric circuit board could be damaged, or significantly deteriorated.
To ensure the best taste and to get the most from your device, we also recommend you avoid exposing your IQOS ILUMA and TEREA sticks to low temperatures for a long period of time.
Store IQOS ILUMA or IQOS ILUMA PRIME and TEREA sticks in a clean, dry, cool place.
Do not expose IQOS ILUMA or IQOS ILUMA PRIME and TEREA sticks to high humidity conditions or direct sunlight.
Do not use TEREA sticks that have been exposed to excessive heat or moisture.
 
Additional information:
In cold outdoor conditions, the device may be able to start if it’s kept warm (e.g.in your coat pocket). Nevertheless, while using the holder, the cold outdoor temperature may lead to:
 
a.    Lower performance of the aerosol
b.    Not enough energy to match the (per tobacco stick) designed usage duration (up to 6’ or 14 puffs whichever comes first). 

This may be because some of the previous TEREA tobacco stick has remained in your IQOS ILUMA Holder. Please try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, otherwise you may damage your device, which is not covered by the warranty in this case.

IQOS ILUMA uses induction for a clean experience: there is no more tobacco residue and no cleaning is required.

IQOS ILUMA / IQOS ILUMA PRIME: To reset your device, place the Holder in the Pocket Charger and press the button for 10 seconds, then release. All lights will turn off, flash twice, and turn back on to confirm a successful reset.

IQOS ILUMA ONE: Press and hold the button for 7 seconds, then release. All lights turn off, flash twice, and turn on to confirm a successful reset

If the heating phase has not yet started, simply remove the tobacco stick. If your IQOS has already started the heating phase, turn off your IQOS and wait 30 seconds for it to cool down. Then try to carefully remove it from the device with fine tweezers or a toothpick and dispose of it immediately. Please do not use sharp tools to remove the stick, otherwise you may damage your device, which is not covered by the warranty in this case.

A user guide for the IQOS ILUMA device is included in every IQOS package. The user guides for all IQOS models are also available for download in PDF format. Visit the First Steps with IQOS ILUMA page and select the IQOS model for which you need the user guide. 

IQOS ILUMA      

IQOS ILUMA PRIME 

IQOS ILUMA ONE 

No, the IQOS ILUMA and IQOS ILUMA PRIME Holders are not compatible with the IQOS 3 DUO or older generations (IQOS 3, IQOS 2.4 Plus) Pocket Chargers. However, the IQOS ILUMA PRIME and IQOS ILUMA Holders are compatible with the IQOS ILUMA Pocket Charger.
The ILUMA series devices can also be charged via the IQOS 3 DUO series cable and power adaptor.

IQOS offers a wide range of charging, disposable and interchangeable accessories to customize your IQOS. Here you will find all our accessories like charging cables, stick trays, rings, wraps, door covers and more: https://ch.iqos.com/en/shop/iqos/iluma/accessories