Welcome to IQOS Care

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First steps with IQOS 3 DUO

Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.

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Troubleshooting and Self-Diagnostic

We are here to help. Get the support you need to solve issues with your IQOS 3 DUO.

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IQOS Club is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

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Still have questions? 

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This product is intended for adult smokers only.

Dieses Tabakerzeugnis kann Ihre Gesundheit schädigen und macht abhängig.
Ce produit du tabac peut nuire à votre santé et crée une dépendance.
Questo prodotto del tabacco può nuocere all salute e provoca dipendenza.