Feb 4, 2025

Is your IQOS device not turning on, blinking an unexpected colour or refusing to heat? This guide brings together every IQOS ILUMA, Pocket Charger and Holder troubleshooting article in one place.
Choose the issue that matches your device below and follow the step-by-step solution.
 

• IQOS ILUMA Not Turning On: How to Fix It
• IQOS ILUMA ONE Lights On But Won't Heat: How to Fix
• IQOS ILUMA Blinking Red Light: Meaning and Fix
• IQOS ILUMA Blinking Yellow or Orange Light: How to Fix
• IQOS ILUMA Blinking White Light: Meaning and Fix
• IQOS ILUMA Not Heating Automatically: How to Fix It
• IQOS ILUMA Heats Without a Stick: How to Fix It
• IQOS ILUMA Second Light Not Working: How to Fix It
• IQOS ILUMA Bluetooth Not Connecting: How to Fix It
• IQOS Pocket Charger Not Turning On: How to Fix It
• IQOS Pocket Charger Blinking Red: How to Fix It
• IQOS Pocket Charger Blinking Yellow or Orange: Fix
• IQOS Pocket Charger Blinking White: How to Fix It
• IQOS Pocket Charger Not Charging Holder: How to Fix
• IQOS Holder Blinking Red in Charger: How to Fix It
• Broken TEREA Stick Stuck in IQOS: How to Remove It
• IQOS Device Physically Damaged: What to Do Next